Your appointment is time we reserve just for you. You must make
changes to your appointment with at least 24 hrs notice to avoid a fee.
If you cancel within 4-23 hrs, you will be charged 50% of scheduled
services. If you cancel with less than 4 hrs notice or no show, you
will be charged 100% of scheduled services. Clients arriving 15 min
or more late are considered a no show.
For safety and client comfort, we do not permit children in our spa or
service clients who are ill. Clients who arrive with children or are sick
will be rescheduled and charged 100% for services that day.
Clients booking services 60 min or more or have a history of no
shows or late cancellations are required to keep a credit card on file
or make prepayment arrangements to reserve appointments. Your
information is truncated and kept secure. If you prefer not having
your credit card kept on file you have the option to secure your
appointment by purchasing a gift certificate. Cancellation policy
applies to gift certificates also by losing value.
Please reply to text messages requesting confirmation of your
appointment. We reserve the right to cancel unconfirmed
appointments for clients with history of cancellations and no-shows.